1. Your order will be processed on daily basis during business day (Monday to Friday).
The day cut-off time for order processing will be at 3.30pm (local time).
The order placed on weekends or Malaysia public holiday will be processed on the following business
2. We have a dedicated delivery team to make sure you get your order at the least time possible.
We normally require a lead time of 1 day to process your order.
3. Your orders will be shipped on the next immediate working day after your order has been confirmed.
Our representatives will send you the your order status update via email on the same day.
4. If the shipped item is being returned to us due to wrong recipient address given, nobody to accept or
etc, we will not be responsible for re-sending shipping fees.
5. Customer should open and check the parcel before signing for acceptance.
If there is any missing item, customer should not receive it. Please let the courier service to send the
parcel back to us. Otherwise, we will not be responsible for missing item.
6. If the parcel is damaged or opened, customer should open and check before signing for acceptance.
Customer should not accept the parcel if any item is missing or visibly damaged due to handling.
Local Shipping Rate:
All our local orders are delivered via ABX EXPRESS (M) SDN. BHD. or CITILINK COURIER SERVICE.
International Shipping Rate:
All our international orders are delivered TNT courier service.